Internet Service FAQs
- What is managed wireless?
- What equipment is required? How much does the equipment cost?
- Are there any data caps?
- Can I use my own equipment?
- What happens if the equipment is damaged?
- Do I have to return the equipment if I cancel service?
- Will you sell my browsing information?
- Will I get an SPARC email address?
- Who can get SPARC?
- How do you decide who can get service first?
- How do I sign up?
- Can I call in to sign up?
- How long will it take for service to be available to all members?
- What if I’m not an NEMEPA member?
- How do I get NEMEPA if I’m a renter?
- Once I’ve signed up, when and how will you contact me to select a package?
- Are there any package discounts being offered?
- Is this a promotional price?
- Are prices going to go up?
- Do I have to pay taxes?
- How do I schedule installation?
- Can I schedule a time for installation?
- Do I have to be home for installation?
- Will somebody come inside my house?
- I’m building a house. What should I do to make sure it’s ready for SPARC?
- Do I have to sign a contract?
- When will I be billed for my service?
- Will my bills for electric and fiber be together or separate?
- Is there a late fee if I don’t pay on time?
- How much will the project cost?